Engineering in Jamaica has never gotten the highlight it truly deserved. For example, if a road is being built here, its not advertised via 'word o' mouth' as an engineering construction. Its just, 'dem a build a road'. The intricacies in some of our civil works are rarely eye catching due to the numerous shabby work done by cheap and greedy so called engineers. The Portmore leg of the Toll Road, for example, I assume many Portmore residence have forgotten the special construction this road got. When the road material was being laid they saw foam being placed in the ground, may be the first many was seeing this being done. And so the reason eluded them. This was because the area by the cause way is a wet land, (was a swamp- now dumped up land). Heavy compaction of aggregate or regular construction material would prevent the regular flow of water in and out the coast. So after a short while all that expensive work would need to be repeated or wasted. Because after the land gets waterlogged the water would have to find some way out. The nice, pretty road would deteriorate fast.
With this article, I want to present what engineering looks like in Jamaica today with the examples of three well-known Jamaican companies involved in engineering. These companies manage a resource vital to Jamaicans and have been around for more than a decade. I want to focus on the efficacy of their respective managers in improving the organization. The companies will be assessed on their technological improvement, improvement in customer service and customers' perception of the company. Improvement in the companies technology and infrastructure is directly link to engineering skills but the effectiveness of its managers can only be measured by how beneficial these advances are to the customers.
So the three companies are:
- Jamaica Public Service (JPS)
- Lime/ Flow
- National Water Commission
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